At DayLife Leather, every item is handcrafted to order in our Kanpur, India workshop. Because each piece is made specifically for you — not pulled from a warehouse shelf — our shipping timelines reflect authentic craftsmanship, not mass production.

1. Order Processing & Crafting Time

  • Handling & Processing Time: Please allow 1–4 business days for crafting, quality check, and packaging before your order ships. This applies to both made-to-order and standard items, including custom sizing and personalization.
  • You will receive a confirmation email and WhatsApp notification with real-time tracking information as soon as your parcel is dispatched.

2. Shipping Rates & Estimated Delivery Times

  • Free Shipping Worldwide: We offer free standard shipping on all orders globally.
  • Domestic Delivery (India): Estimated 3–6 business days after dispatch.
  • International Delivery: Estimated 7–14 business days after dispatch (via express international carriers, depending on the destination country and customs clearance).

Note: Delivery estimates begin after the 1–4 business days handling/crafting period, not from the moment the order is placed.

3. Customs, Duties & Taxes (International Orders)

  • International shipments may be subject to import duties, local taxes, or VAT levied by the destination country.
  • These charges are determined entirely by your local customs authorities and remain the responsibility of the customer. DayLife Leather has no control over these regional fees.

4. Order Tracking Once dispatched, a tracking ID and direct tracking link will be sent to your registered email and WhatsApp. You can also get live updates by reaching out to:

  • Email: help@daylifeleather.com
  • WhatsApp: +91 7081176941

5. Delivery Delays While we strive to meet all timelines, handmade production schedules and international logistics can occasionally experience delays due to customs clearance holds, weather conditions, or peak festive seasons. If a delay occurs, our team will proactively inform you.

6. Address Accuracy Please ensure your complete shipping address, postal code, and contact number are entered correctly at checkout. DayLife Leather is not liable for failed deliveries or lost packages resulting from incorrect or incomplete recipient details. If you need to make changes, please contact us within 24 hours of placing your order.

7. Damaged or Lost Shipments

  • Damaged in Transit: If an item arrives damaged, notify us within 48 hours of delivery along with photos/videos of the package and item.
  • Lost Packages: If your tracking has stalled past the expected delivery date, contact us immediately so we can file an inquiry with the carrier and arrange a replacement or resolution.

Contact Us

  • Email: help@daylifeleather.com
  • WhatsApp / Phone: +91 7081176941
  • Workshop Address: AR 645 Sanigawan, Kanpur Nagar, UP, 208021, India